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Wednesday, April 02, 2014

Espresso House Pilestredet

It makes me so happy that Espresso House opened on Piletredet inb Oslo, also that they seem to come from Sweden.

The girls, yes I say girls are amazingly sweet and full of smiles. They all even look alike...

The prices are very steep - 71 kr for a bacon and mozarella sandwich, served warm after 4 minutes on the grill. Apparently all food except for muffins is made in house by the girls. And if you save your morning coffee receipt you can after the clock turns 14:00 get a new coffee for half price but make sure it is PAST 14:00 not 13:59! The rebate doesn't work in the register before 14:00!

I have been meaning to review them earlier, however haven't been triggered since everything is good. However yesterday I saw some new small sweet muffins, they look smaller than half of the normal muffisn for 32 NOK. And guess what! They were 23 NOK for a 2 bite muffin! Wow that was really steep.

The Espresso House on Pilestredet also seems to be a training facility nowadays. This is logical since the girl in charge is amazingly good and her colleagues know their stuff being baristas and having marketing degrees! However small things like always putting a napkin in the take out bags, making sure that the sandwich in the grill actually is inserted all the way in.

The long tables invite people to not think only about their personal space, the patriots are mostly during the day from the college with a few older patriots here and there. The bathroom is clean and fresh. A must when the door opens straight into a lean chair.

One day I think I saw one of the owners or leaders stop in, she was quite loud and did not go in the back around the counter but just spoke straight over the counter in between customers. Customer even had to move out of her way and she took the girls attention away from the customers they were helping.

It is all about the coffee and I must say that the coffee is very good. All portions are actually doubles but quite pricy. If I order a cortado with a little more milk they call it a flat white and the price is very much higher for a cm more of milk.

I am there every day, I have seen these girl grow from the day they opened. I can taste differences in the bacon and mozarella sandwiches depending on who makes them, they differ in amount of quacamole, the chili pieces in the quacamole and how they are warmed. Sometimes they are very greasy and sometimes less greasy.

I leave there with a smile on my face, either from the smiling and smart girl in charge, or the service from the barista with the marketing degree, however I think more business could be generated if they didn't have twice as expensive food (almost) than their competition. Their sallads are small and have minut amounts of chicken, bacon or shrimp. They look nice buy open the top and you realize that you could have gotten at least twice as much sallad or sandwich at the competition.

They have a 10% rebate card, if you prepay  your get 10% however if you have 1 NOK less on your card you cannot pay this in cash, you have to refill the card before getting the 10%. This is not the case at Waynes! Makes things a little more complicated.

Overall I really like Espresso House, that is why I want them to be able to compete better and that is is only the personnel at the establishment that make you come back.

espressohouse

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