The Broker - Bogstadveien, Oslo - sloppy, burnt and not expecting feedback on take out

I've been to The Broker many times, always leaving wondering why there are so many customers and why I ate there. Probably because it is close and I am lazy. If you get the burger - OK - it is good, and the small potato boats are almost tasty - however they taste precooked. If you get the wok and ask for no mushrooms, you receive information that it comes with everything before they cook it but they can pick out the mushrooms by hand. Ouch – maybe not the right thing to say to a customer who is allergic to mushrooms.
I never tried the take out until yesterday. I have tried earlier calling them, but they choose not to answer. Business is probably going “too” well or they have no organization. But yesterday one burger and one enchilada was ordered after having to go there and order. Laziness at its best.
The burger - as expected - OK. The enchilada was burnt on one end and filled with a disgusting chicken/paprika mixture on the other. Underneath there was mostly bitter salad, a minute amount of guacamole, sour cream and salsa. Since the enchilada was divided into two pieces, the one over the salad was burnt, stone hard and black. The other piece was lying in the salsa and sour cream with too much filling – so this half was just soggy, falling apart, and tasting terrible. Seriously terrible!
So, there is no quality check on takeout food, and the in-house food seems to be put together more like fast food rather than enhancing the customer’s experience and taste buds.
During a previous visit we sat by a table that vibrated so hard that our beers made jumping jacks – we asked why the table vibrated and the waitress said that they did not know why it vibrated... Instead of NOT putting customers at the table, the waitress was irritated when we asked to move. How can they not know why a table salsas across the floor?

So how do they fill up the restaurant on a Sunday afternoon? So many “lazies” out there like me?
Never again!

Service: 1/5 – Training new waitresses seems to be a specialty. Their phone bill must not be paid.
Food: 1/5 – 1 for the burger.
Drink: 2/5 – Beer is beer. The serving glass is usually chipped.
Price: 1/5 – For the food you get – the prices are terrible, but as prices go and you accept the quality for what it is – the prices are still stiff.
Environment/Atmosphere: 2/5 – Typical interior, but it needs a refreshment. Plastic fantastic on the benches around the room and some of them actually try and push off the guest by bending forward. Makes sitting quite interesting. Good way to rotate the tables.
Location: 5/5 – this I will give them – location is good and the lack of competition just around the corner probably makes up for some of the turn up.

Age of guests in party: 40 - 45.

12/30 – fair enough.