Olivers & Co - Oslo - Excuse me for wanting my oils gift wrapped

Amazing...I have been there twice - once to look around for a healthy, tasty and different present.
It ended with me feeling in the way, not welcome. Regardless where in the store I was, I was in the way. The store was almost empty but there was woman seriously always having to be in control. After choosing 3 oils, tops for the bottles and cans and a fresh loaf of olive/dried tomato bread, I had to beg for a gift wrapped package to bring to my friend. This was a present. After paying, my oils were given to another younger girl to pack. She did a wonderful job and was happy and smiled. The end result looked beautiful. She even gave me a "buy XX oils and get something free card" and stamped it. OK I thought, this was OK, I can go back next time I need healthy oils and tasty bread.

As I was waiting for my package, the extra "service minded" woman was asked by a customer if the bread was as good as the sig said. The bread's sign said "The world's best tasting bread!". The "service minded woman" did not take the hint. Instead of saying "Oh yes, the sign is right, this is the world's best tasting bread" she actually said "it is actually OK tasting bread" which resulted in the customer saying "OK...I guess I can buy bread somewhere else". There I was, holding my own "world's best tasing bread". Why write a sign and then telling customers that the sign is actually telling you a lie? Hmmm, there is no way she "hears" herself.

Next time came 2 weeks later. This time I wanted the same "package". I went to the shelves, took my oils, tops to the cans and bottles and looked for the bread. Instead of being happy that I knew what I wanted and took no time from the people working there, I was told off by the same lady that I felt in the way of during my last visit. Boy was she crabby. She hung herself up om me not taking the first can on the shelf, but taking the one behind it. This time I wasn't given a beautiful wrapping, just a pastic bag with a bow, I wasn't smiled at and I definately was NOT entitled to more than one stamp on my so important stamp card. On top of it all, my dogs were not allowed to wait inside the door. This is an oil shop - not a restaurant and it was pouring outside.

On my way out I sang and smiled "Ha det" - no answer. So maybeit is true, as a customer remember to be careful asking for something outside box, that little extra that makes us customers feel welcome!